What We Do

Do you or your family need Counseling Frisco TX? Come see us.

Our primary focus is providing the highest level of counseling and mental health care, while being as flexible, comfortable and convenient as possible for you and your family.
We know that beginning counseling Frisco TX can be intimidating. At New Roots Counseling Frisco TX, we believe that it’s OUR job to make it as approachable as possible. We want you to know that you can come in to meet your counselor and make sure you have a good fit. Beginning counseling is an emotional commitment. We know it takes courage. The least we can do is meet you there at the beginning with some courage of our own.

For our clients who come in person to counseling Frisco TX, we also strongly believe that our spaces should be comfortable and awesome to spend time in. Our common spaces do NOT have sticky countertops and dusty magazines. Instead, you’ll find comfortable couches and chairs, pillows and beautiful art, good coffee and drinks. Again, all of these things are intentional choices: designed to make you comfortable. Counseling (especially in the beginning) is hard. It is our job to make it as approachable and relaxed as possible.

Our counselors for counseling Frisco TX each have a specialty. In counseling, it is crucial that each person have a specialty that they focus in. At New Roots Counseling in Frisco, we very much believe that the phrase “Jack of all trades, master of none” applies in the counseling world. For this reason, each of our counselors has a specialty that they focus on and have extensive training in.


Tweens / Teens:

Teens and Tweens are sometimes the hardest to understand. We encourage to have them try our counseling Frisco TX. We understand that it is the most difficult to help. We understand. It wasn’t that long ago that they were squish toddlers… and now they’re lanky, awkward, teens or tweens with SO. MANY. FEELINGS.

We know that you would do anything to get inside that confusing mind and help them through whatever is going on with them. At New Roots, we speak the language of Teens.

Signs Your Teen/Tween Needs Help:

  • Constantly feeling sad, hopeless, worried, fearful, anxious, or angry
  • Having difficulty concentrating or making decisions
  • Feeling restless; unable to settle down or focus
  • Talking about death or expressing suicidal thoughts
  • Talking about harming themselves or others
  • Engaging in self-harm behaviors (cutting, hitting, etc.)
  • Abusing alcohol or drugs
  • Earning poor grades in school or experiencing a sudden drop in performance
  • Abandoning activities/hobbies they once enjoyed
  • Changing their sleeping/eating habits
  • Withdrawing from family and friends


How We Help:

At New Roots, we partner with the whole family. Our counselors meet with you for your counseling Frisco TX as a parent to learn about how things have been going, what your concerns and your hopes are. They will talk through the process of counseling, and how they will partner with you to help your child from two angles: the therapy room AND home.

Then they will begin to meet with your teen/tween to build a relationship and begin working through whatever the struggles are that your teen is facing. They will also begin to work with you to help you best support your teen/tween from home.

You will meet regularly with the counselor throughout your child’s treatment, to ensure a close working relationship.


New Roots Counseling Divorce How To Tell Kids

Kids and Parenting:

You’ve started to think about bringing your child in for counseling Frisco TX. We know this can be an overwhelming thing to think about. Usually it means that either something has happened, or that something is going on with your child that is making you concerned. We totally understand.

Our specialists have been trained in a VERY specific therapy, geared just towards children between the ages of 3-8. Children of this age don’t yet have the vocabulary needed to share their feelings, their worries, or their confusion about what’s going on in their world. For that reason, they communicate through Play. Our therapists use an evidence-based treatment called Play Therapy to work with your child. At New Roots, we also provide coaching for you, the parent or guardian.

Signs your child may need play therapy:

  • Regressive behaviors (acting younger than they are)
  • Aggression beyond age normal behavior
  • Overly sexualized behaviors
  • They’ve gone through big life changes recently (divorce, a big move, death in the family, etc.)
  • They’re being bullied
  • They are withdrawing socially
  • Not enjoying things they once enjoyed
  • Generally presenting as irritated, anxious or lethargic much of the time


Parent Coaching

We also understand that while it’s great for your child to get counseling Frisco TX, you ALSO need to know how to handle things at home. So when your child is having a meltdown, or struggling at that loud restaurant, or just cannot stay focused to get all the way through their get-ready-for-school routine… what do you do? That’s where our Parent Coaching service becomes invaluable. All of our families who receive Play Therapy also receive Parent Coaching, so that the help your child receives in counseling can also be supported at home. We know that kids and families do best when everyone understands how to move forward together.


Co-Parenting Counseling

Because parenting from two homes is incredibly difficult, even for the best of us.

You’ve got some have tall orders:

  • Manage parenting your own home
  • Support your co-parent
  • Communicate beautifully with your kids’ other parent about all the important things
  • Don’t OVER communicate about the non-important things
  • Do it all without complaining


Meanwhile, you’re both supposed to always have a system in place for: who handles school documents and soccer sign-ups. If the kiddo gets in trouble at one home, does the discipline carry over to the other home? If your kid comes home from the other parent’s house and says something worrisome about their time together… how are you supposed to handle it?

Co-parenting counseling is specially designed to help you and your co-parent:

  • Figure out what exactly the problems are
  • Determine the source of the problem
  • Address those problems in a way that is forward focused (we aren’t about to rehash a whole marriage here) – we’re here to solve problems and help you move forward confidently.


Counseling for Anxiety

Anxiety gets a lot of air space lately. As a society, we have more of it lately than ever before.

You have likely read the signs of true, ongoing anxiety:

  • Feeling restless, wound up or on-edge.
  • Hard time concentrating.
  • Feeling short of breath having or tightness in the chest.
  • Being irritable.
  • Feeling light headed or dizzy.
  • Headaches, stomach aches, muscle aches you can’t explain.
  • Hard time managing feelings of worry.
  • Frequent difficulty sleeping.


Is it time for you to get help?

At New Roots Counseling Frisco TX, you will work with your counselor to understand how your anxiety may have developed. You will work together to develop skills to manage and decrease your anxiety and practice these new skills in every-day situations.


Counseling for Adjusting to Divorce

Perhaps you saw this coming for a long time. Perhaps this came out of left field and you felt like you had no warning. Maybe your divorce was finalized a long time ago. Maybe it’s not yet final. In any case, it feels like you’re just not adjusting. Life feels stuck … You feel stuck. We get it, and we can help.

In a lot of cases, the process of grieving the loss of a marriage and a relationship isn’t fully complete. Our confusion, hurt or anger can get in the way of us fully healing.

Our counselors will help you get your life back. Here’s how it works:

  • They will help you lean into the difficult emotions and experiences surrounding the divorce and come out the other side with more clarity and deeper understanding.
  • As we help you navigate and release these difficult emotions, you will find yourself on the path to healing.
  • We can help you reclaim your life by rediscovering your wants and needs.
  • Who are you now? What do you want out of future relationships?
  • Our counselors will help you rediscover who you are and determine a clear path forward.


New Roots Counseling Frisco TX Adjusting To Parenthood

Counseling for Adjusting to Parenthood:

You’ve been up for what feels like 3 weeks straight. You can’t figure out what is making the baby cry, and the fleeting moments when it stops are spent hopping in the shower or quick putting a few things away to make your house feel like normal.

Your relationship with your partner is stressed because collectively, you’ve basically just taken on another part time job (babies – on average – require 33.5 hours of work). Meanwhile, everyone is wanting you to gush about how amazing everything is.

Perhaps you’ve been looking forward to this time in your life.

Perhaps it came to you quite by surprise.

Either way, the transition can be super hard. It can bring up anxieties that have laid dormant for years. It can make everything feel shaky or unsettled. It can feel overwhelming and daunting. It can bring up past relationships with our own parents that were (maybe still are) difficult or complicated. It can create questions in us about our careers… what now? Meanwhile, you know that you want to be there for your new human. You know you want to be and you can be a good parent.

We have been there. We understand the scary thoughts in the middle of the night. Lots of us have had them ourselves.

We’ve got you. We can help you sort out all the confusing, difficult emotions and thoughts.


Depression Counseling

Depression can have all sorts of causes and can look all sorts of ways. Here are some common symptoms that may mean that you’re struggling with depression:

Trouble Sleeping, Persistent Sadness, Feeling Hopeless, Trouble Concentrating, Loss of Interest in Activities You Once Loved, Weight Gain / Loss, Irritability

Sometimes depression is brought on by a big event or life stressor such as a job change, a breakup or a big move. Sometimes depression is related to a past traumatic experience, like the loss of a loved one or a very scary experience.

But sometimes, depression runs deep in our genes. Sometimes the cause of depression is simply unknown. At New Roots Counseling in Frisco, your therapist will work with you to: First, make sure you’re safe and that you’re not at risk of hurting yourself or anyone else. Second, learn about the history of your depression, gathering clues about when it comes on, what makes it worse and what helps. Next, you’ll work together to determine what you can do to manage your depression. Finally, you and your counselor will tackle the underlying cause of your depression – whether that is a traumatic event, a medical cause, or otherwise.

At New Roots Counseling in Frisco, we care deeply about helping you make changes that last a lifetime. Ready to get started?


Infertility Counseling

Congratulations! You’ve decided to bring a kiddo into your life! Whew… that was a tough decision. But now that it’s made, you’re ready.

Except… It’s not going how you’d hoped.

Infertility is a culmination of so many words and feelings. Emotional pain, expectations, waiting, hoping, extreme disappointment, being poked and prodded… over, and over, and over… Really, the word itself includes a whole genre of things: from miscarriages to trouble conceiving, to difficulties your partner may be having. No matter the cause, the outcome is the same. Pain and sadness.

Did you know that up to 20% of women experience infertility? And that up to 20% of known pregnancies end in miscarriage? There is this *hush hush* approach around infertility and pregnancy loss that can leave us feeling so alone, so isolated. We can say – you’re not alone.

Here’s where counseling can come in handy: Going through fertility treatments is invasive, it’s emotionally exhausting, and it’s incredibly stressful. We are here to help you. Establishing a relationship with a counselor can be beneficial because we can help you to identify any challenging feelings that are coming up, any relationship dynamics that are changing. We can help you develop coping skills while you walk through this incredibly difficult time – building resiliency and strength to help you thrive. Ready to get started?


Women’s Issues:


Women in the early 2020s are faced with incredible expectations and stressors.We are supposed to have it all, know it all and accomplish it all.

Be nurturing, be sexy, be youthful, don’t hide from your age.

Be independent! Spend tons of time at home with your kids.

You should have kids young. You probably should wait to have kids.

You shouldn’t have kids at all!

Bust the glass ceiling! Become an entrepreneur. You probably shouldn’t work too much.

Take care of your body. Eat clean. Work out. Make sure you leave time in your schedule tor est. Keep your house clean. Get plenty of sleep.

Support your family. Get your kids to their sports and theater commitments every day.

But don’t forget! Balance is key!

New Roots Counseling Frisco TX Womens Issues

Tired yet? We are.

We get it. Women are under a constant barrage of expectations in our culture. Just when we think we’re getting our feet under us, another wave of expectations sweep us off again.

At New Roots Counseling in Frisco, we help you make sense of all these expectations. Which ones work for you? Which ones do you have for yourself? Which ones do you want to keep? Which ones do you want to set down for now? We will help you figure this out and live a life more in line with your own values.


Who We Think Should Receive this Counseling:

Women who feel that they have been told for years what they “should” be doing, and they’re just not sure how to move forward.Women who experience a high level of anxiety in day-to-day life. Women who are feeling overwhelmed by all the demands of their day-to-day life.

Ready to get started? See our specialists: Katy Branchflower, Gracie Epping


What to expect when you reach out:

When you call us, text us or send us a web submission, you should plan to hear from us within a few business hours. We usually email or text first (depending on how you’ve requested to be reached.

During that first interaction, we ask a few questions about what it is that you are looking for help with, and what brings you to counseling. These are super basic questions! We only ask enough to make sure that you’re getting matched with the very best person for you and your family’s needs for Counseling Frisco TX. You’ll need to put a CC on file to hold your spot. We don’t charge it until you come in, but we have do a 24 hour cancellation policy.

Then, we help you get scheduled based on your preference for appointment time, clinician, concerns, etc. You will then receive an email with:

  • A welcome to the practice! With instructions about how to get to our suite, and our door code.
  • Intake paperwork, so your counselor can read a little bit about your history and be ready to go when you come in for the first time


If you have any questions at all, please feel free to reach out and ask them! We are more than happy to help answer any questions you have!